"App Overview
This application is designed to support service engineers and field technicians in managing their daily operations efficiently
"App Overview
This application is designed to support service engineers and field technicians in managing their daily operations efficiently. The app provides an integrated platform where users can record work activities, apply for training sessions, and register product installation details in real time.
Main Functions
Work Log Management
Users can easily create and submit daily or project-based work reports, including service activities, inspection results, and customer feedback. This helps ensure transparent performance tracking and enhances communication between field staff and headquarters.
Training Application and Management
The app allows technicians to apply for various training programs—such as product installation, maintenance, and customer service modules—directly from their mobile devices. Users can view available sessions, check schedules, and track their training completion history.
Installation Information Registration
After completing an installation, users can register essential details including product serial numbers, installation locations, customer information, and service photos. The system synchronizes data with the central database to support warranty validation, service history tracking, and quality control."