Welcome to Puerto Rico Ferry! - All ticket transfers must be made at least one (1) hour prior to the scheduled departure time. - Tickets may only be transferred two (2) times. - Tickets that are not transferred in accordance with the new transfer policy will not be refunded. - Arrival of passengers: 1 hour before departure. - The boarding process closes 10 minutes before departure. - For more information about passengers and our policy and procedures, visit us at https://www.puertoricoferry.com/. - All ticket sales are FINAL, no refunds are allowed.