CareHub by Volunteer U is the all-in-one care coordination platform designed for churches, nonprofits, ministries, and community organizations that want to care for their people with intention
CareHub by Volunteer U is the all-in-one care coordination platform designed for churches, nonprofits, ministries, and community organizations that want to care for their people with intention. Whether you're managing a care team of 5 or 500, CareHub gives your team one place to coordinate care requests, track follow-ups, and make sure no one falls through the cracks. CARE MANAGEMENT • Receive and manage care requests from your community • Assign team members to people who need support • Log care touches with notes, contact method, and outcomes • Track follow-ups so nothing gets forgotten • Celebrate completed care with satisfying animations TEAM COORDINATION • Organize your team with multi-level hierarchy • Set availability and block off time when you're unavailable • Get notified when you're assigned a new care request • Escalate urgent situations to team leaders instantly CONNECT & COMMUNICATE • Message your care team directly in the app • Share updates, prayer requests, and encouragement • Keep all care-related communication in one secure place PEOPLE DIRECTORY • Maintain a comprehensive directory of your community • Track skills, contact info, and care history for each person • See care health indicators at a glance • Search and filter by campus, team, or skills MENTORING • Create mentoring pods to pair experienced leaders with new members • Track goals, milestones, and progress • Build intentional relationships that grow your team MULTI-CAMPUS SUPPORT • Manage care across multiple locations • Campus-priority routing sends requests to the right team first • Unified dashboard for organization-wide insights INSIGHTS & REPORTING • Real-time dashboard showing open requests, team performance, and care gaps • Export data as CSV, Excel, or PDF for board meetings and reports • Track care health across your entire organization BUILT FOR YOUR ORGANIZATION • Customize terminology to match your culture (volunteers, team members, shepherds — you choose) • Configurable care request types • Role-based access: admins, leaders, and team members see what they need • Works for churches, nonprofits, community groups, corporate teams, and any organization that wants to intentionally care for their members. SECURE & PRIVATE • Enterprise-grade security with encrypted data • Row-level security ensures teams only see their organization's data • Optional biometric login (Face ID / fingerprint) • Compliant with GDPR and CCPA Start with a free 14-day trial. No credit card required. Plans start at $10/month for up to 25 team members. Visit volunteeru.org to learn more.