The Hotel Guest Experience Forum (HGEF) is the world's first curated, invite-only forum for senior hotel guest experience leaders
The Hotel Guest Experience Forum (HGEF) is the world's first curated, invite-only forum for senior hotel guest experience leaders. Built for Director-level professionals and above, HGEF brings together the people whose decisions shape what guests feel, remember, and tell others across hotels, resorts, ApartHotels, serviced apartments, spa & wellness hotels, and hospitality management & investment groups. This app is your companion to the 3rd Hotel Guest Experience Forum, taking place on Monday 30th June 2026 at the Waldorf Hilton, Covent Garden, London. THIS YEAR'S THEME The Emotion Economy: Guest Experience in the Age of Intelligence. WHO IS IN THE ROOM - 91+ senior hotel leaders registered - 93% Director-level and above - 70+ brands including Accor, Hilton, IHG, Radisson, PPHE, Maybourne, Rocco Forte, Firmdale Hotels, Cheval Collection, Staycity, Parkdean Resorts, and many others - Audience spans Hotels, Resorts, ApartHotels, Serviced Apartments, Spa & Wellness Hotels, and Hospitality Management & Investment ON THE AGENDA - The Intelligent Hotel - what's actually working in AI today - The Technology Panel - when IT, Operations and Guest Experience all need to own the same touchpoint, who decides? - Winning Guests Without Losing Margin: brand, distribution and loyalty in a direct-booking world - The Revenue Conversation - The C-Level Panel - the senior view on where guest experience is going next - The Hotelier Perspective - A live reveal of the next layer of the Hotel Guest Experience Architecture WHAT YOU CAN DO IN THE APP - View the full agenda and build your personal schedule - Read full speaker and moderator profiles - Connect with fellow delegates and request introductions - Access the venue map and travel information - Submit live questions during panel sessions - Receive real-time updates and reminders - Discover sponsors, partners and exhibitors - Save notes and key takeaways from each session - Access exclusive content shared only with delegates ABOUT HGEF HGEF operates across London, Dubai and Europe, with editions in Copenhagen (November 2026) and the Global C-Level Hotel Guest Experience Summit at The Landmark London (28 January 2027). It is built on a simple principle: introductions happen with awareness and consent. The Forum is curated, peer-led and protected. No parallel theatre. No exhibition. No noise. Just real conversations. Curated. Invite-only. A room worth being in.
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| 1 | 项目 | ¥ 0 | CNY | 中国 |
