Bueller
Workforce planning, rebuilt for the real world.
Bueller puts modern, accurate contact-centre planning tools directly in your hands. Built by a planner with 30+ years of experience, it combines deep domain expertise with a clean, fast SwiftUI design to give you planning superpowers wherever you are.
Use Bueller to forecast demand, generate intraday patterns, calculate staffing with Erlang C, model shrinkage, test “what-ifs,” and stress-test coverage across the day. Everything updates live as you change assumptions — no spreadsheets, no macros, no pain.
Core capabilities include:
• Interval forecasts (15/30/60 min)
• Intraday curve generation and pattern shaping
• Erlang C staffing and service-level modelling
• AHT, SLA, abandon, and occupancy controls
• Coverage vs requirement views
• Scenario testing and fast recalculations
• Clean, modern SwiftUI design
• On-device intelligence powering curve and pattern extraction
• Built for iOS 26 and beyond
Whether you're designing tomorrow’s roster, checking coverage in a meeting, or modelling a new queue on the fly, Bueller keeps everything simple, fast, and accurate.
Made for planners. Built by a planner.