OneAgent

Name: OneAgent
Availability: InStock

0.0 2.03MB 0 Free

Business(160056)

Version 2.5.4.4 Updated 2017-01-09 Developer Collab

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OneAgent is Collab’s agent application for the OneContact contact centre available on a mobile device

OneAgent is Collab’s agent application for the OneContact contact centre available on a mobile device. With the OneAgent, agents are able to pick up calls that were directed from the IVR, transfer/conference them, sign in to multiple services or instances and even use it to insert data in the Agent Script! With OneAgent you can handle various types of inbound/outbound interactions such as voice, mail, social media and IM.

Category: Business(160056) Version: 2.5.4.4 BundleId: pt.collab.mobile.oneagent Developer: Collab Updated: 2017-01-09

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OneAgent

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