Messenger

Messenger

Meta Platforms, Inc.
4.6 54,205 Free

App information

Version
580.0.0
Download size
242.50MB
First released
2026-08-04
Developer
Meta Platforms, Inc.
Bundle ID
com.facebook.Messenger
Category
Productivity (96,543)
Store rating
★ 4.6 / 5 · 54,205 ratings

Screenshots

Screenshots come from the App Store listing. They are shown at full aspect ratio, never cropped. Click to enlarge.

Reviews & Analysis

4.654,205 ratings
5★ 1,206
4★ 131
3★ 139
2★ 118
1★ 473

These are collected review samples, not all reviews. The star breakdown is calculated from this sample.

User reviews

  • Tired if Bait and Switch ! ★★★☆☆ v582.0.0 2026-10-07

    Voice option (type to text) SOOOO wildly incorrect these days

    Why is that? Doesn’t matter what I speak or how clearly I speak into the phone these days, this app can’t seem to get it right? My phone will type it right and then the app changes. It completely is something completely different! So far beyond frustration, especially since it doesn’t happen with other apps or messenger or messages, not when I’m texting into ANYTHING! EVEN THIS RATING IS ACCURATE-100% it didn’t change a thing. I can speak one sentence and send a messenger and it’s 100% wrong and I have to erase it and rewrite it. Too frustrated to continue on it. This isn’t the first time I’ve noticed this over the past couple weeks. Fix it, please!

  • TV David ★★★★★ v582.0.0 2026-10-07

    Great communication, great guy

    Joe was flexible and understanding, as my schedule changed. He helped me load the item and told me everything I needed to know about it. Very nice guy.

In-App Purchases 11 items · USD

Item

¥0CNY

Avatar Item

¥8CNY

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¥28CNY

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¥15CNY

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¥78CNY

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¥68CNY

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¥58CNY

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¥38CNY

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¥48CNY

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¥58CNY

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¥38CNY

About

SUMMARY

## 核心定位与痛点解决 Messenger 作为 Facebook 生态的核心通讯工具,其核心定位是提供一个无需手机号即可与好友、家人及社群保持联系的即时通讯平台。它解决了用户跨设备、跨平台(iOS/Android/Web)沟通的需求,尤其在 Facebook 好友生态内实现了无缝衔接。用户评论显示,Messenger 确实在群聊、文件传输(最大 100MB)和多媒体分享(高清照片、视频)方面满足了日常社交需求。然而,大量近期评论聚焦于一个痛点:应用稳定性严重恶化,频繁要求登录、登出、验证身份,甚至强制设置 PIN 码,导致基础通讯功能都无法可靠使用。这种不稳定性并非个别现象,而是横跨 iOS 和 Android 的普遍问题,直接抵消了其功能多样性的价值。 ## 核心功能与实测体验剖析 消息发送与接收:这是 Messenger 的根基功能。但根据评论,用户频繁遇到消息发送失败、空白消息、最后几个字或表情不显示、甚至消息凭空消失(尤其是端到端加密会话)等问题。例如,有用户反馈“The last word of my messages aren't showing up”,而另一用户则报告“I keep getting Blank messages from people I don’t even have added”。这些现象表明,消息管道的可靠性存在严重缺陷,并非偶发 Bug,而是影响日常沟通的顽疾。此外,打开应用或加载消息列表耗时过长(“takes nearly a minute to load”),进一步加剧了使用挫败感。 账号安全与身份验证:近期更新引入了 PIN 码或频繁的身份验证流程,这成为用户抱怨最集中的痛点。许多用户表示,即使已保存 iOS 密码,仍被强制要求设置 PIN;更严重的是,系统会随机登出账号,并要求上传身份证或护照进行验证,且验证经常失败(尤其是盲人用户无法拍摄证件照)。这种激进的验证策略不仅没有提升安全感,反而让用户感到被监视和骚扰,甚至导致账号被限制。有评论直言“Why did I get logged out, and I can’t log back in”,而“Monthly Identity Verifications”的抱怨揭示了系统性的强制验证循环。 Meta AI 集成与隐私:AI 功能是 Messenger 的亮点,但也是最大争议点。用户普遍反感 AI 默认开启并用于训练模型,且无法批量关闭(只能手动逐个会话禁用)。有评论指出“Auto opted in to train meta AI with my private messages”,这直接触发了用户的隐私焦虑。此外,AI 也被指责误判正常行为为违规,导致账号被错误限制。这种将 AI 强加于用户的做法,严重侵蚀了信任,成为许多用户卸载应用的决定性因素。 ## 客观优缺点权衡 优势: 1. 功能全面:集成聊天、语音/视频通话、文件传输、社群、快拍、便签等,满足多元化社交场景。 2. 与 Facebook 生态深度整合:方便与现有好友网络连接,无需单独注册。 3. 免费使用:基础功能无费用,且支持大文件传输(100MB),优于许多竞品。 缺点: 1. 稳定性极差:频繁登出、崩溃、白屏,严重影响基础功能,且跨设备复现。 2. 强制验证与隐私侵犯:强制 PIN 和身份验证、AI 默认数据训练,引发强烈抵触。 3. 客户支持缺失:用户投诉无门,问题长期得不到解决,且更新往往引入新 Bug。 ## 适用人群与选型边界 适合人群:深度依赖 Facebook 生态、需要与国外亲友保持联系、且能容忍不稳定性的用户。对于必须通过 Messenger 联系特定联系人(如 Facebook 商家)的用户,它仍是唯一选择。 不建议使用:注重隐私、对应用稳定性有高要求、或经常进行重要商务沟通的用户应谨慎。若追求稳定、私密的通讯体验,可考虑 WhatsApp(同属 Meta,但稳定性口碑更佳)或 Signal(端到端加密、开源)。替代方案需权衡:WhatsApp 与通讯录绑定,Signal 需双方安装,而 Telegram 则提供更丰富的功能但需权衡云存储隐私。 ## 编辑部综合裁定 Messenger 在功能广度上依然领先,但其核心价值——可靠通讯——正被自身更新侵蚀。近期的 PIN 强制、频繁登出和 AI 数据使用问题,已使应用从“必备工具”沦为“麻烦制造者”。除非你完全无法离开 Facebook 生态,否则建议优先考虑替代方案。若继续使用,请务必关闭 AI 训练开关,并定期备份重要对话。编辑部评分:功能 4/5,稳定性 1/5,隐私 1/5,综合 2/5——仅作为绑定生态的兜底选择。

FAQFAQPage

Is this app free?

The app itself is free to download, and it has 10 in-app purchase items.

Who made it?

The developer is Meta Platforms, Inc., and the app identifier is com.facebook.Messenger.

When was it first released?

It was first released on 2026-08-04, according to our own database record.

Does it have good ratings?

The App Store gives it 4.6 out of 5, from 54,205 ratings.

Every number in these answers comes from the data shown above on this page.