MeshDesk is a shared business messaging platform built for teams
MeshDesk is a shared business messaging platform built for teams. Manage customer conversations from a shared inbox, collaborate with coworkers, and keep everyone on the same page without forwarding messages or sharing credentials. Whether you're supporting customers, scheduling appointments, or responding to new leads, MeshDesk helps teams communicate more efficiently while maintaining visibility and accountability. Features • Shared SMS and business messaging inboxes • Multi-agent conversation management • Team ownership and collaboration tools • AI-assisted messaging and scheduling workflows • Google Calendar integration and appointment booking • Business messaging compliance tools and audit logging • Real-time conversation visibility across teams • Desktop and mobile access • White-label and provider-ready architecture Designed For • Service businesses • Healthcare offices • Professional services • Sales teams • Customer support teams • Telecom and UCaaS providers MeshDesk helps businesses move beyond individual texting and into collaborative customer communication.