Groxo Chat — your team's unified inbox for customer conversations.
Manage every customer message from one place. Assign chats to team
members, track response times, and never miss a conversation — all
from your phone.
BUILT FOR CUSTOMER SUPPORT TEAMS
• Shared inbox — your whole team sees every conversation
• Assign chats to agents instantly
• Resolve, archive, and organize with one tap
• Real-time notifications for new messages
SMART CONVERSATION MANAGEMENT
• Labels and filters to find chats fast
• Search across all conversations
• Mute, pin, and favourite important chats
• Unread count badges for quick triage
RICH MESSAGING
• Send images, videos, documents, and voice notes
• Share location and contacts
• Reply to specific messages
• See read receipts and delivery status
ANALYTICS & INSIGHTS
• Track team response times
• Monitor conversation volumes
• Measure resolution rates
TEAM COLLABORATION
• Multiple agents, one inbox
• See which agent owns each chat
• Lock sensitive conversations
• Role-based access control
SECURE & PRIVATE
• End-to-end encrypted connections
• SOC 2 compliant infrastructure
• No data sold to third parties
Perfect for customer support teams, sales teams, and small businesses
who want to manage customer communication professionally.