App information
- Version
- 8.24.1
- Download size
- 514.03MB
- First released
- 2026-09-09
- Developer
- Disney Electronic Content, Inc.
- Bundle ID
- com.disney.DLR
- Category
- Travel (57,928)
- Developer website
- disneyland.disney.go.com/guest-services/download-disneyland-mobile-app
- Store rating
- ★ 4.8 / 5 · 7,822 ratings
Screenshots
Screenshots come from the App Store listing. They are shown at full aspect ratio, never cropped. Click to enlarge.
Reviews & Analysis
User reviews
-
Madz 33 ★☆☆☆☆ v8.25.0 2026-10-07
Incompetence at its Finest
Totally NOT user friendly. The chat/help feature is only available during regular PST business hours (unlike other apps that offer 24 hour service). And even when I messaged well within business hours, they never got back to me. I love Disney, but the apps are absolute garbage. The fact that you’re required to use them to schedule dining, lightening lanes, etc. is absolutely ridiculous. At least let us talk to a person and give that person the ability to make reservations. All the calls we’ve made and every person said they can’t help and we have to use this app. If that’s the case, improve the app that’s REQUIRED to make your trip enjoyable.
-
Big D 1952 ★★★☆☆ v8.25.0 2026-10-07
Food Menu needs updating
Most information is very good but food menus need pictures for better decision making on the go especially with children. Better decision making.
In-App Purchases 3 items · USD
Digital Photo Download
PhotoPass+ 1 Day
About
## 核心定位与痛点解决 作为迪士尼乐园度假区的官方应用,其核心定位是取代纸质门票与现场排队,将游园全流程数字化。它试图解决游客在购票、预约、查看等待时间、订购餐饮、获取照片等方面的碎片化需求,理论上能节省时间并提升游园效率。然而,从大量用户评论来看,该应用在解决旧痛点的同时,也制造了新的摩擦:强制下载、强制开启定位与蓝牙、复杂的预约流程,以及付费Genie+与Lightning Lane的争议性设计,让不少游客感到体验不升反降。 ## 核心功能与实测体验剖析 1. 门票购买与预约:应用内可购买门票并预约入园日期,但评论中大量反映支付环节频繁出错。有用户尝试四张不同信用卡均失败,有用户使用Apple Pay后次日才收到门票导致无法入园,还有用户卡在确认页面数小时。此外,购票与预约被拆分为两个独立动作,缺乏一体化流程,增加了操作负担。 2. Genie与Lightning Lane:免费Genie提供个性化行程与等待时间预测,但用户普遍抱怨Lightning Lane(付费快速通道)使用困难:需定时抢约、每两小时只能约一个项目、可选时段常被约满且不退款。有用户直言“花90美元仍要排队”,认为其性价比极低。虚拟队列更是在数秒内被抢空,且曾出现系统误报导致游客错过演出。 3. 餐饮点单与PhotoPass:移动点单本应节省时间,但评论中多次提到结算时应用崩溃,导致订单丢失或重复操作。PhotoPass照片关联流程繁琐,不同项目使用不同系统,下载体验割裂。 ## 客观优缺点权衡 优势: - 功能集成度高,覆盖游园全场景,免去携带多张实体卡片的麻烦。 - 实时等待时间与地图定位对现场决策有参考价值。 - Magic Key持有者可绑定年卡享受折扣,酒店住客可管理预订与在线check-in。 不足: - 稳定性差:频繁崩溃、白屏、登录循环、支付失败是评论中的高频词。 - 权限要求苛刻:必须开启“始终”定位与蓝牙才能使用核心功能,引发隐私担忧。 - 评价骚扰:每次打开应用都弹窗求评分,有用户因此直接给一星。 - 客服响应慢:在线聊天仅限太平洋时间工作时间,等待超一小时无回应的情况常见。 ## 适用人群与选型边界 该应用适合计划前往迪士尼乐园且愿意花时间学习其逻辑的游客,尤其是需要购买门票、预约入园、使用Genie+或Lightning Lane的群体。但对于不熟悉智能手机操作、希望保留纸质票或现金支付的游客,以及仅需查看等待时间而不愿授权定位的用户,该应用并不友好。若仅需基础信息,可考虑网页版或第三方等待时间应用作为补充。 ## 编辑部综合裁定 迪士尼乐园应用在功能覆盖上无可替代,但执行质量与其母公司体量严重不匹配。支付与登录环节的硬伤、Lightning Lane的争议性规则、以及强制权限与评分弹窗,共同拉低了整体体验。对于即将入园的游客,建议提前在稳定网络下完成购票与预约,并做好应对闪退的心理准备;对于仅想了解园区信息的用户,不必急于下载。综合评分:2.5/5。
From the App Store SourceDownload the official app for the Disneyland® Resort! Enhance your next visit with an enchanting mobile experience. Buy your tickets, use the complimentary Disney Genie service planning tool, browse maps, locate Disney Characters appearing throughout the parks and much more! Make your theme park visit easier and more fun by taking advantage of our complimentary new Disney Genie service, which grants you a personalized itinerary that seamlessly maps out your special day with updates that continue during your visit. Create your very own personal Tip Board to track estimated wait times for your favorite experiences and more. Use the "My Plans" feature to find all your booked experiences—and add more plans for your visit. Quickly access current estimated wait times and forecasted wait times for attractions, check park hours, find Character Greetings, view showtimes and more. Buy park tickets* and make park reservations with the app and show your barcode at the gate for admission when you first get to the park! No e-tickets to print out. Order Ahead and Save Time: Enjoy mobile food and beverage ordering at select dining locations. Make Dining Plans: Browse restaurant menus and make dining reservations right on your device. Then, conveniently check in for your reservation via the app at participating locations. No reservation? You can add your party to the mobile walk-up list at select restaurants (subject to availability). View Disney PhotoPass® photos: Enjoy unlimited digital downloads of your photos taken on select days by our professionally trained Disney PhotoPass photographers at magical must have iconic locations and select attractions when you purchase Disney PhotoPass+ or Disney Genie+ service. Save time at the Hotels of the Disneyland Resort: Manage your hotel reservations, start your check-in process, get reservation updates and more! Exploring Made Easy: Find what you’re looking for quickly with GPS-enabled maps that show your location and the attractions, restaurants, shops and more near you. A Must-Have for Magic Key holders: Link your Magic Key pass to access your discounts at select dining and merchandise locations. Show your Magic Key pass via the Disneyland app when you arrive! Locate Favorite Characters: You’ll magically know when and where Disney Characters are appearing in the parks. The Details You Need: See park hours, schedules, accessibility information and descriptions for attractions, dining and more. *U.S. and Japan residents only. **Legacy Passholders: Don’t forget to bring your Passport and valid photo ID! You’ll still need to show a valid Annual Passport card for Passholder discounts and more. †Disney PhotoPass is subject to the Disney PhotoPass terms and expiration policy. Note: Some app features require location data or for you to register by providing your full name, country, birthdate and email address in order to use them. If Bluetooth is enabled on your device, this app will also collect your precise location information through beacon technology in order to improve your in-park experience, such as wait times. Optional planning tools may also ask you about your travel party or allow you to save a credit card to your profile for online purchases. This app provides you with the option to receive push notifications for information relating to your visit to a Park or stay at a Disney Resort hotel. Features include the ability to make purchases and require a Wi-Fi or mobile carrier data connection. Must be 18 years or older to make purchases. Terms of Use: http://disneytermsofuse.com/ Privacy Policy: https://disneyprivacycenter.com/ US State Privacy Rights: https://privacy.thewaltdisneycompany.com/en/current-privacy-policy/your-us-privacy-rights/ Do Not Sell My Personal Information Rights: https://privacy.twdc.com/dnssmpi
FAQFAQPage
Is this app free?
The app itself is free to download, and it has 2 in-app purchase items.
Who made it?
The developer is Disney Electronic Content, Inc., and the app identifier is com.disney.DLR.
When was it first released?
It was first released on 2026-09-09, according to our own database record.
Does it have good ratings?
The App Store gives it 4.8 out of 5, from 7,822 ratings.
Every number in these answers comes from the data shown above on this page.