Skoot Mobility

Skoot is a smart scooter-sharing service that allows users to easily locate, unlock, ride, and park electric scooters using a mobile app. Designed for convenience, sustainability, and seamless travel in coastal or tourist-friendly areas, Skoot empowers users to move around quickly without owning a vehicle.

Step-by-step customer journey:

Download the App
Users download the Skoot app from the App Store.

Create an Account
Quick signup using email, phone number, or social media login. ID verification may be required.

Find a Scooter Nearby
Open the app and view a real-time map showing available scooters nearby.

Scan to Unlock
Once next to a scooter, users scan the QR code on the handlebar to unlock it.

Ride
Follow safety tips shown in-app. Riders enjoy smooth, electric-powered travel through designated areas.

Pause or End the Ride
Users can pause the ride for stops or errands, or end it by parking in a permitted area.

Park Responsibly
Park the scooter in designated zones shown in the app, avoiding walkways and private property.

Complete Payment
After ending the ride, the app automatically charges the user based on time and distance.

Rate the Experience
Users are encouraged to leave feedback to improve the service.