ButterflyMX

User reviews

• j m o o r e 1 0 4 ★★☆☆☆ v1.124.1 2026-10-02

  Unreliable at opening doors

  We used to have simple key fob entry at our property. It worked without fail. They “upgraded” to this butterfly system a couple years ago, and I never know if I’m going to be able to get into the building. Maybe 25% of the time I end up having to just wait outside for somebody else to show up. Usually when I swipe to enter, it will take 5 or 10 seconds to try to connect with the door. Then half the time it turns green. The other half I get the “We couldn’t open your door” message. So I try again, and after 10 seconds, half the time it lets me in. Sometimes it takes several tries. Other times I have to fully restart my phone for it to work. Other times I end up just waiting for someone else to be going in, which is lots of fun when it’s freezing outside. A bunch of other residents have complained about the same thing, but still others seem to have no problem getting in, so it’s kind of a mystery. The old key fobs weren’t so fancy but they worked every time. Another problem is if your phone’s battery dies, then you’re definitely stuck until someone else comes along. The key fob never ran out of battery… just sayin. I imagine they’re still trying to work out the kinks in the system to make it more reliable, as I see lots of “bug fix” updates for the app. I keep hoping one day they’ll get around to fixing the one affecting me.

• sarbs ★☆☆☆☆ v1.124.1 2026-10-02

  Bad, Unreliable, a Hassle, Tracking

  The app is extremely slow to unlock a door… this used to be a simple process with a key fob… then. This data broker comes in with an app called ButterflyMX that tracks virtually every move I make using my phone and online. I disabled and deleted cookies for the app… over 100 “required” cookies? No thank you! I also cannot stand that opening a door requires bringing my phone, unlocking my phone, opening this tracking software app, selecting which door I want to open, then hoping that the door will unlock. So far so bad. I hope my apartment complex realizes their mistake soon and gets us out of this privacy nightmare.

From the App Store Source

ButterflyMX makes property access simple. With the ButterflyMX mobile app, you can open doors, gates, elevators, and garages from your smartphone. Whether you’re coming home, welcoming a guest, or accepting a delivery, it’s all one tap away. Key mobile app features: - Property access from anywhere. Unlock any connected entry point on your property using your smartphone. - Visitor access made easy. Send Visitor Passes to friends, family, and trusted service workers so they can enter even when you’re not home. - Never miss another delivery. Share Delivery Passes and get notified when deliveries arrive to grant property access from anywhere. - Security you can see. Receive video calls and speak with your visitors before granting them property access. From front doors and garages to gates and elevators, ButterflyMX connects every access point in one secure, easy-to-use app, so property access is simple at your building.

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