A unified live chat platform that lets you manage conversations from WhatsApp. Respond faster, stay organized, and deliver better customer support across multiple channels.
- WhatsApp Business live chat - receive and reply to customer messages
- Multi-agent conversation management - assign, reassign, and close support tickets
- Multiple WhatsApp Business Account (WABA) management
- Real-time push notifications for incoming customer messages
- Role-based access control (tenant admin, supervisor, agent)
- WhatsApp message template sending
- Contact/customer profile management
- Agent group and team management